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Xcede receives Feefo Gold Trusted Service Award 2020

by Xcede

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Xcede has been awarded the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.

Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo have given Gold Trusted Service awards to businesses who have collected at least 50 reviews between January 1st 2019 and December 31st 2019, with a Feefo service rating of between 4.5 and 4.9.

William Jacques, CEO, Xcede commented: 

“We’re very proud to receive this award from Feefo following on from the great feedback that we have received from our candidates and clients over the last twelve months. This is a testament to the fantastic service our Consultants provide and recognition of how hard we work to give all our customers the best possible experience.”

Congratulating Xcede on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: 

“The Trusted Service award has always been about recognising companies that g way beyond the norm in customer experience and generate great feedback from happy customers. 

This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.”

Do you want to help us to retain our great service? View our internal vacancies on our Work for Us page.