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ITSM Change Manager

Location:
Glasgow, Glasgow City, Scotland
Salary:
£90000 - £110000 per annum, Benefits: 12m I/IR35 @ £350 OR perm > £110K | Hybrid
Job Type:
ContractPermanent
Date Posted:
about 1 hour ago
Expiry Date:
18/09/2026
Job Ref:
BH-128266
Start Date:
04/08/2026
Contact:
Sergio Osman
Contact Email:
sergio.osman@xcede.com
Specialism:
Commercial & SupportProject & Programme ManagementScotland
ITSM Change Manager – Glasgow

Perm up to £110,000 | Contract £350pd Inside IR35 | Hybrid – 3 days/week Glasgow
I am partnered with a leading digital transformation consultancy to find an Intermediate Change Manager for a technology-focused, ITSM-driven change function in Glasgow. This is a live, signed-off requirement with a start date around the first week of September — available on a permanent or freelance basis.

This is a technology change role, not business change — you'll be embedded in governance, CAB, and operational change activity across a complex enterprise technology environment, not managing organisational or people-side change. What You'll Be Doing
  • Facilitating and supporting technology change review processes across BAU and transformation initiatives
  • Ensuring adherence to change governance frameworks and compliance requirements
  • Coordinating change approvals across technical, operational, and business stakeholders
  • Supporting risk and impact assessments for planned technology changes
  • Producing governance reports, dashboards, and management information
  • Managing change scheduling and resolving conflicts across multiple workstreams
  • Identifying improvements to change management processes and controls
What You'll Bring
  • 5+ years' experience in Technology Change Management, IT Service Management, or a related discipline
  • Strong understanding of IT change governance, controls, and compliance frameworks
  • Experience supporting Change Advisory Boards (CABs), governance reviews, and approval processes
  • Proven ability to coordinate across multiple stakeholders and technology teams
  • Strong reporting, documentation, and analytical skills
  • ITIL Foundation (or equivalent) certification desirable
  • Experience within large-scale, regulated enterprise technology environments
Details
  • Location: Glasgow — 3 days/week in office, or open to relocation
  • Start date: First week of September (urgent requirement)
  • Perm salary: up to £110,000, dependent on experience
  • Contract rate: up to £350 per day, Inside IR35 for 12 Months
  • Basis: open to permanent or contract applicants
If you're an experienced ITSM change professional with strong CAB and governance exposure, apply now or reach out directly for a confidential discussion.

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Sergio Osman

Sergio Osman

Specialisms: Data, Data Science, Digital & Product Analytics, Marketing & Insight Analytics, Data Engineering, Business Intelligence, Credit Risk & Analytics
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