IT Manager - Enterprise Infrastructure

IT Manager – Enterprise Infrastructure & Cloud (Contract)
Location: Remote-first (UK) with occasional travel to London
Contract: Initial 6 months (likely to extend)
Start: ASAP
We’re supporting a major global technology and network services organisation as they continue to strengthen their enterprise infrastructure capability following a large-scale transformation programme. As part of this effort, they are looking to appoint an experienced IT Manager – Enterprise Infrastructure & Cloud to lead a distributed engineering team while remaining hands-on across core infrastructure platforms.
This role is ideal for a technically strong infrastructure leader who thrives in complex enterprise environments and has experience stabilising and modernising infrastructure platforms following significant operational or security challenges.

You will take ownership of core enterprise infrastructure services, overseeing the operation, resilience, and ongoing improvement of key platforms including Windows Server, VDI/Citrix, Microsoft 365, and cloud environments.
Operating as a player-coach, you’ll manage a team of engineers across multiple regions while also acting as a technical escalation point for complex incidents and strategic infrastructure initiatives.
The role will play an important part in strengthening platform stability, improving security posture, and introducing greater automation and standardisation across infrastructure services.

Key ResponsibilitiesInfrastructure Leadership

• Lead and mentor a distributed team of infrastructure engineers
• Manage workload prioritisation, service delivery, and technical standards
• Foster a collaborative, security-focused engineering culture

Enterprise Infrastructure Management

• Oversee day-to-day operation of Windows Server environments
• Manage VDI and Citrix platforms supporting enterprise users
• Support Microsoft 365 services including Exchange Online, Teams, and SharePoint
• Ensure robust governance and operational standards across cloud environments

Technical Escalation & Engineering

• Act as a senior technical SME for complex infrastructure issues
• Lead root cause analysis and service improvement initiatives
• Support infrastructure design and architecture decisions

Cloud & Automation

• Contribute to the design and governance of Azure and multi-cloud platforms
• Drive automation initiatives using scripting and infrastructure-as-code
• Standardise infrastructure provisioning and operational processes

Infrastructure Recovery & Resilience

• Support infrastructure hardening and operational resilience initiatives
• Contribute to stabilisation and rebuilding of infrastructure services where required
• Ensure enterprise platforms are secure, resilient, and operationally efficient

Technical Environment
Key technologies in the environment include:

• Windows Server (2016/2019/2022)
• Active Directory, Group Policy, DNS, DHCP
• Citrix Virtual Apps & Desktops / VDI platforms
• Microsoft 365 (Exchange Online, Teams, SharePoint)
• Azure and enterprise cloud platforms
• Infrastructure automation (PowerShell, Terraform)
• VMware environments (working knowledge)

Experience across identity platforms, conditional access, and modern security practices is highly beneficial.

What We’re Looking For

• Proven experience leading enterprise infrastructure teams
• Strong hands-on experience with Windows Server and Active Directory
• Experience supporting or managing Citrix / VDI environments
• Deep familiarity with Microsoft 365 services and identity platforms
• Experience operating within large enterprise cloud environments
• Strong troubleshooting and root cause analysis capability
• Experience contributing to infrastructure recovery, remediation, or stabilisation initiatives
• Ability to operate as both a technical leader and hands-on engineer

Contract Details

• Initial 6-month contract
• Strong likelihood of extension
• Remote-first working with occasional travel to London for key meetings
• Opportunity to work within a large-scale enterprise infrastructure environment undergoing significant modernisation

If you are an experienced infrastructure leader who enjoys solving complex technical challenges and driving enterprise platform stability, we’d be keen to hear from you.