IT Investigations Operating Model Lead (Consulting Engagement) Location: London (Hybrid) Engagement Type: Contract Inside IR35 Length: 6-12 months We are supporting a large, globally regulated financial institution in establishing a formalised IT Investigations capability aligned to its enterprise Legal Investigations Framework. This engagement will design and stand up a Target Operating Model (TOM) for IT Investigations across EMEA, with integration into US-based SOC operations. The objective is to enable consistent, defensible, and timely IT investigation support across regions and investigation types, including insider risk matters. This is a strategic build role focused on operating model design, governance, and cross-functional integration — not day-to-day investigative casework. Key Responsibilities Target Operating Model Design<ul><li>Design and document the IT Investigations Target Operating Model (people, process, technology, governance)</li><li>Define service catalogue, case types, and regional coverage model</li><li>Establish engagement patterns between IT, Legal, HR, Compliance, Privacy, and Security</li></ul>Governance & RACI<ul><li>Develop end-to-end RACI across the investigations lifecycle</li><li>Define decision rights, escalation pathways, and conflict resolution mechanisms</li><li>Review IAM provisions to ensure appropriate access controls and evidential integrity</li></ul>Triage & Case Management<ul><li>Design intake and triage model (classification, severity scoring, routing rules)</li><li>Define SLAs and prioritisation framework</li><li>Clarify routing between IT-led, Legal-led, and SOC-led investigations</li></ul>Evidence & Defensibility<ul><li>Establish evidential handling standards (chain-of-custody, defensibility principles)</li><li>Define evidence export standards and audit trail requirements</li><li>Align controls with regulatory expectations in financial services</li></ul>Insider Risk Integration<ul><li>Integrate insider risk detection workflows into investigation intake</li><li>Define handoffs between insider risk program owners and investigations teams</li><li>Prevent duplication across security and legal functions</li></ul>Tooling & Roadmap<ul><li>Map current and future-state investigation tooling landscape</li><li>Align with Legal-procured tools and SOC capabilities</li><li>Deliver implementation roadmap and transition plan into BAU</li></ul>Metrics & Continuous Improvement<ul><li>Establish KPIs, dashboards, and QA model</li><li>Define governance forums and reporting structures</li><li>Develop role-based training and skills framework</li></ul>Required Experience<ul><li>8 years in Digital Forensics, IT Investigations, or Forensic Technology</li><li>Experience designing or implementing an Investigations or Forensics Operating Model</li><li>Strong understanding of evidential handling and defensibility standards</li><li>Experience within financial services or other highly regulated environments</li><li>Proven ability to operate across Legal, HR, Compliance, Security, and Technology functions</li><li>Experience integrating Insider Risk or DLP-led investigations</li></ul>Highly Desirable<ul><li>Big 4 forensic consulting background</li><li>Experience building investigations governance within global organisations</li><li>Familiarity with eDiscovery platforms and enterprise case management tooling</li><li>Experience aligning SOC and investigations functions</li></ul>

IT Investigations Operating Model Lead

CRM Developer (Dynamics 365) – Long-Term Enterprise Project – 95% remote, 5% in Vienna / Hybrid We are currently hiring an experienced CRM Developer (Microsoft Dynamics 365) for a long-term engagement within an enterprise environment in Vienna. This role focuses on the implementation, customization, integration, and continuous development of Microsoft Dynamics 365 CRM solutions, working closely with a Solution Architect and internal CRM team. If you are a hands-on Dynamics 365 Developer with strong C#, JavaScript, and Power Platform expertise looking for a stable, long-term project, this opportunity offers technical depth and enterprise-level complexity. Key Responsibilities<ul><li>Implementation and customization within Microsoft Dynamics 365</li><li>Development across the following modules: <ul><li>Dynamics 365 Sales</li><li>Dynamics 365 Customer Insights</li><li>Dynamics 365 Project Operations</li></ul></li><li>Technical implementation of requirements defined in User Stories</li><li>Development using: <ul><li>C#</li><li>JavaScript</li><li>Plugin development</li><li>Workflows</li><li>Microsoft Power Platform (Power Apps, Power Automate)</li></ul></li><li>Configuration and extension of CRM modules</li><li>Integration support in collaboration with the Solution Architect</li><li>Bug fixing, system optimization, and ongoing enhancements</li><li>Creation of technical documentation</li></ul>Required Skills & Experience<ul><li>Several years of experience as a CRM Developer (Dynamics 365)</li><li>Strong hands-on development experience with: <ul><li>C#</li><li>JavaScript</li><li>Plugin development</li><li>Workflows</li><li>Microsoft Power Platform</li></ul></li><li>Experience working with: <ul><li>Dynamics 365 Sales</li><li>Customer Insights</li><li>Project Operations</li></ul></li><li>Ability to translate business requirements (User Stories) into scalable technical solutions</li><li>Structured, solution-oriented working style</li><li>Strong communication skills in English (German is advantageous)</li></ul>Working Model<ul><li>95% Remote</li><li>Occasional on-site presence in Vienna upon agreement</li><li>Long-term / permanent support engagement</li><li>Enterprise CRM landscape</li></ul>Why Apply?<ul><li>Long-term stability within an enterprise Microsoft ecosystem</li><li>Opportunity to work on complex Dynamics 365 CRM development projects</li><li>Collaboration with senior architects and experienced CRM professionals</li><li>Hybrid flexibility with predominantly remote work</li></ul>

CRM Developer (Dynamics 365) – Long-Term Enterprise Project – 95% remote, 5% in Vienna / Hybrid

CRM Solution Architect / Senior Consultant (Dynamics 365) – Enterprise Environment – Vienna / 95% remote For a long-term enterprise engagement supporting an internal CRM team and operations, we are seeking an experienced CRM Solution Architect / Senior Dynamics 365 Consultant. This role combines hands-on consulting, architectural ownership, and technical leadership of two CRM Developers. You will act as the Single Point of Contact (SPOC) for the client and ensure the overall solution quality, scalability, and seamless integration within an enterprise system landscape.This is an excellent opportunity for a senior-level Microsoft Dynamics 365 expert looking to work in a complex, large-scale environment with high architectural responsibility. Key Responsibilities<ul><li>Act as SPOC for the client’s internal CRM team and business stakeholders</li><li>Drive operational collaboration in CRM implementation and enhancement initiatives</li><li>Provide technical leadership and coordination of two CRM Developers</li><li>Own the end-to-end CRM solution architecture across Microsoft Dynamics 365 modules</li><li>Lead architectural design within: <ul><li>Dynamics 365 Sales</li><li>Dynamics 365 Customer Insights</li><li>Dynamics 365 Project Operations</li></ul></li><li>Design and document solution concepts for complex enterprise requirements</li><li>Define and govern integration strategies with third-party systems</li><li>Analyse the existing application landscape and align CRM architecture accordingly</li><li>Oversee Azure-based integrations and system interfaces</li><li>Ensure scalability, maintainability, performance, and long-term sustainability of the CRM ecosystem</li><li>Translate business requirements into high-level technical and architectural concepts</li></ul>Required Skills & Experience<ul><li>Several years of experience as a CRM Solution Architect or Senior Microsoft Dynamics 365 Consultant</li><li>Strong cross-module expertise in Microsoft Dynamics 365</li><li>Deep knowledge of: <ul><li>Dynamics 365 Sales</li><li>Customer Insights</li><li>Project Operations</li></ul></li><li>Proven experience designing complex enterprise CRM architectures</li><li>Strong experience with Azure and enterprise integration architectures</li><li>Advanced Microsoft Power Platform expertise (Power Apps, Power Automate, Power BI)</li><li>Experience integrating CRM with third-party systems and APIs</li><li>Strong analytical, conceptual, and architectural thinking</li><li>Excellent stakeholder communication and consulting skills</li></ul>Working Model<ul><li>95% Remote</li><li>Occasional on-site presence in Vienna upon agreement</li><li>Long-term contract</li><li>Enterprise environment with architectural ownership</li></ul>Why Apply?<ul><li>High-impact architectural role within an enterprise CRM landscape</li><li>Combination of hands-on delivery and strategic architecture</li><li>Leadership responsibility</li><li>Long-term stability</li><li>Hybrid flexibility</li></ul>Interested? Please send your current CV, including your availability and hourly rate expectations.

CRM Solution Architect / Senior Consultant (Dynamics 365) - 95% remote 5% in Vienna

Embedded Python Tester (m/w/d) – Munich, Germany – EU/NATO Nationals Location: Munich, Germany (On-site) Role: Embedded Python Tester (m/w/d) Start Date: ASAP Contract Duration: Up to 24 months Working Hours: 40 hours per week Security Clearance: NfD briefing required Eligible Candidates: EU or NATO nationals (dual citizenship accepted) About the Role: We are seeking experienced Embedded Python Test Engineers to join our client in Munich, Germany. This is an exciting opportunity for professionals with expertise in software testing, Python automation, and embedded systems to work on high-performance, security-focused technology products within an agile development environment. As an Embedded Python Tester, you will design and automate tests for embedded devices, integrate testing solutions into the CI/CD pipeline, and collaborate closely with cross-functional teams including firmware, hardware, and software engineers. Key Responsibilities<ul><li>Design, develop, and automate Python tests for embedded devices.</li><li>Integrate automated test solutions into Continuous Integration (CI) environments.</li><li>Maintain and improve the test framework and infrastructure.</li><li>Create, update, and manage software quality documentation.</li><li>Collaborate effectively within an agile development team.</li><li>Coordinate with firmware, hardware, and software development teams.</li><li>Integrate software modules and perform functional and hardware-level verification.</li><li>Support device integration into complete system architectures.</li></ul>Required Skills & Experience<ul><li>Educational Background: Degree in Computer Science, Electrical Engineering, Technical Informatics, or related field.</li><li>Technical Expertise: <ul><li>Strong Python skills for test automation.</li><li>Solid experience in software testing, integration, and software quality assurance.</li></ul></li><li>Additional Knowledge: <ul><li>Communication protocols</li><li>Git or similar version control systems</li><li>Object-oriented programming and development</li><li>C/C , embedded Linux, and digital circuit fundamentals</li></ul></li><li>Preferred (Optional) Experience: <ul><li>C#, systemd/dbus</li><li>Safety or security-critical environments</li><li>ISTQB certification</li></ul></li></ul>⚠️ Note: This role is not suitable for recent graduates or entry-level candidates.

Embedded Python Tester (m/w/d) – Munich, Germany – EU/NATO Nationals - Fluent German

​Jamaine has more than 5 years of Technical Recruitment experience with most of his expertise being in Cybersecurity and Senior Leadership. He is now a Principal Cybersecurity Recruiter focussed in the niche cybersecurity area of Identity & Access Management for our DACH partners. Jamaine is also  an advocate for Diversity & Inclusion including Neurodiversity.

CRM Developer (Dynamics 365) – Long-Term Enterprise Project – 95% remote, 5% in Vienna / Hybrid

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Jamaine Agyepong

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