AI Automation Engineer I'm looking for an AI Automation Engineer to design, build and deploy AI-powered workflows and automations across a modern SaaS technology environment. You'll work on a range of operational efficiency initiatives, integrating AI models, automation platforms and business systems to reduce manual effort, improve reporting and streamline internal processes. Responsibilities<ul><li>Design, build and maintain AI-enabled automation workflows.</li><li>Develop integrations using APIs, webhooks and automation platforms.</li><li>Implement LLM-powered solutions for workflow optimisation and process automation.</li><li>Build and maintain RAG pipelines and vector database integrations.</li><li>Develop prompt frameworks and evaluate AI output quality.</li><li>Create event-driven automations and AI-powered reporting solutions.</li><li>Ensure solutions are secure, monitored, documented and production-ready.</li><li>Work closely with business stakeholders to refine requirements and identify automation opportunities.</li></ul>Required Experience<ul><li>Proven experience delivering AI and LLM-powered automation solutions in production environments.</li><li>Strong experience with automation tools such as n8n, Make or Zapier.</li><li>Strong Python and SQL skills.</li><li>Experience building API and webhook integrations.</li><li>Hands-on experience with OpenAI, Anthropic or similar LLM platforms.</li><li>Experience building RAG solutions and working with vector databases.</li><li>Understanding of prompt engineering, evaluation and optimisation techniques.</li><li>Strong focus on reliability, security and operational excellence.</li><li>Experience operating in SaaS, technology or fast-paced digital environments preferred.</li><li>Previous contractor or consultancy experience highly desirable.</li></ul>

AI Engineer

Business Analyst / Knowledge Architect I'm supporting an SAAS client, hiring a Business Analyst / Knowledge Architect to identify, quantify and prioritise automation opportunities across a growing technology business. You'll work closely with stakeholders and AI delivery teams to map processes, uncover inefficiencies, build automation business cases, and prepare documentation and knowledge assets for AI-enabled solutions, including LLM and RAG-based systems. Responsibilities<ul><li>Map current-state business processes through stakeholder interviews, workshops and process analysis.</li><li>Identify manual effort, bottlenecks and operational inefficiencies.</li><li>Build automation business cases including ROI, effort reduction and operational impact.</li><li>Translate business requirements into clear delivery-ready specifications for AI and automation teams.</li><li>Design and maintain knowledge structures, taxonomies and AI-ready documentation.</li><li>Audit, clean and restructure SOPs, policies and training materials for AI consumption.</li><li>Create process maps, SOPs, RACI documentation and adoption materials.</li><li>Maintain a prioritised backlog of automation opportunities and track realised benefits.</li></ul>Required Experience<ul><li>Proven Business Analysis experience within technology, SaaS or digital environments.</li><li>Strong process mapping and workflow discovery skills (BPMN or similar).</li><li>Experience in Knowledge Management, Information Architecture or Content Structuring.</li><li>Understanding of AI, LLMs and Retrieval-Augmented Generation (RAG) concepts.</li><li>Experience with Confluence, Notion or similar documentation platforms.</li><li>Strong stakeholder engagement and requirements gathering skills.</li><li>Ability to quantify operational processes using metrics such as volume, effort, cycle time and cost.</li><li>SQL or strong data literacy desirable.</li><li>Experience delivering as a contractor or consultant preferred.</li></ul>

Business Analyst / Knowledge Architect

ServiceNow HRSD Technical Consultant Contract | Initial 6 Months | London / Flexible Hybrid We're working with a highly respected ServiceNow consultancy that has secured an exciting new Public Sector engagement and is looking to appoint an experienced ServiceNow HRSD Technical Consultant for an initial 6-month contract, with a strong likelihood of extension. The project is due to commence at the beginning of July, and you'll be joining an experienced delivery team, reporting directly to the ServiceNow Architect and Project Manager. You'll play a key technical role in delivering a ServiceNow HR Service Delivery (HRSD) implementation for a Public Sector client. This is a hands-on technical position, working closely with both technical and business stakeholders to deliver high-quality solutions while providing excellent customer engagement throughout the project. Essential Experience<ul><li>Strong hands-on experience implementing and configuring ServiceNow HR Service Delivery (HRSD)</li><li>ServiceNow Certified System Administrator (CSA) certification</li><li>ServiceNow Certified Implementation Specialist – HR Service Delivery (CIS-HRSD) certification</li><li>Excellent client-facing and stakeholder management skills</li><li>Experience working alongside Solution Architects and Project Managers within project delivery teams</li><li>UK-based and eligible to work in the UK</li></ul>Additional Information<ul><li>Contract Length: Initial 6 months with strong extension potential</li><li>Start Date: Early July</li><li>Location: London-based Public Sector client with a flexible working model</li><li>Rate: Competitive and flexible, dependent on experience</li><li>Clearance: Enhanced security clearance is not required; however, successful candidates will be expected to complete BPSS screening.</li></ul>If you're an experienced ServiceNow HRSD Technical Consultant looking for your next contract with a well-established ServiceNow delivery partner on a high-profile Public Sector programme, we'd love to hear from you.

Technical HRSD Consultant

We're looking for a commercially minded Pricing Manager to build and lead a data-driven pricing capability within a large, customer focused organisation. This is a high impact role reporting into senior leadership, where you'll take ownership of pricing strategy, pricing optimisation, and commercial analytics. You'll use customer behaviour, price elasticity modelling, experimentation, and data insights to drive profitable growth and influence key business decisions. Key responsibilities: <ul><li>Develop and implement pricing strategies that balance growth, retention and profitability</li><li>Lead pricing analysis, price setting, and pricing optimisation initiatives</li><li>Design and run pricing experiments and A/B tests</li><li>Conduct price elasticity analysis and translate findings into commercial actions</li><li>Partner with senior stakeholders across commercial, finance and operations teams</li><li>Build pricing frameworks, governance and long-term pricing roadmaps</li><li>Use customer and commercial data to identify opportunities and improve performance</li></ul>About you: <ul><li>Strong experience in pricing, commercial analytics or revenue optimisation</li><li>Hands-on experience with price elasticity, pricing experimentation and customer behaviour analysis</li><li>Advanced Excel and data visualisation skills</li><li>Experience using SQL; Python or R is advantageous</li><li>Able to influence senior stakeholders and turn complex analysis into clear commercial recommendations</li></ul>This is an excellent opportunity to shape a pricing function from the ground up and have a direct impact on business performance within a highly visible and strategic role.

Pricing Manager

​Sergio joined as a Consultant sitting within our UK Contract team in 2021. He specialising in data roles recruitng for; Data analysts, Data Engineers, data scientists, insights and reporting consultants. He has since been promoted to Senior Consultant. 

AI Engineer

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Sergio Osman

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