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ServiceNow Vulnerability Response Specialist

Location:
Nerston, South Lanarkshire, Scotland
Salary:
Competitive
Job Type:
Contract
Date Posted:
about 1 hour ago
Expiry Date:
14/03/2026
Job Ref:
BH-124961
Start Date:
28/01/2026
Contact:
Julian Miguel Dela Cruz
Contact Email:
julian.delacruz@xcede.com
Specialism:
ServiceNowEngland
ServiceNow Vulnerability Response Specialist
Contract: Initial 3 months (Inside IR35)
Location: Fully remote
Rate: Competitive (Inside IR35)

The Opportunity
A large, highly regulated organisation operating critical national services is seeking an experienced ServiceNow Vulnerability Response Specialist to stabilise and optimise its vulnerability management capability.
This is a hands-on contract role focused on reducing vulnerability noise, improving ownership and accountability, and ensuring ServiceNow VR is the single system of record. You will also re-engineer processes supporting Tenable ASM to improve visibility and control of external exposure.

The engagement has a clear outcome: leave behind a stable, well-documented, and sustainable operating model within three months.

What You’ll Be Doing
  • Operating and optimising day-to-day vulnerability management within ServiceNow Vulnerability Response
  • Cleaning up vulnerability grouping and assignment logic; eliminating orphaned tickets and unclear ownership
  • Identifying workflow breakdowns and implementing automation to improve efficiency
  • Building and refining dashboards for remediation teams, security leadership, and risk stakeholders
  • Ensuring SLA breaches and aged vulnerabilities are visible to the right teams
  • Configuring ServiceNow workspaces and integrations to surface Tenable scanning health
  • Re-configuring and operationalising Tenable ASM to manage external attack surface exposure
  • Creating scan failure alerts and automated investigation tickets in ServiceNow
  • Clearly documenting processes, configurations, and operating procedures
What We’re Looking For
  • Strong hands-on experience with ServiceNow Vulnerability Response
  • Proven experience stabilising and improving existing VR implementations (not greenfield)
  • Experience integrating Tenable (including ASM) with ServiceNow
  • Solid understanding of vulnerability management processes, SLAs, and remediation workflows
  • Experience building ServiceNow dashboards, workflows, and automations
  • Comfortable working in regulated or critical-services environments
  • Strong documentation and stakeholder communication skills

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Julian Miguel Dela Cruz

Julian Miguel Dela Cruz

Specialisms: Cloud
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