Jira Implementation & Integration Specialist 4-8 weeks contract | Inside IR35 | Largely On-site in Liverpool A leading global technology solutions and services provider is embarking on a programme to modernise and streamline its delivery and reporting toolset. As part of this transformation, we are seeking an experienced Jira Implementation & Integration Specialist to support the rollout of Jira across multiple teams and to establish best-practice configuration, workflows, and integrations. This is a key role at the start of a high-visibility programme. You’ll be shaping how engineering, operations, and leadership teams collaborate, report, and deliver work across the organisation. The Role You will take ownership of: <ul><li>Implementing Jira Software to replace existing tools (including Zoho Sprints)</li><li>Designing scalable, optimised project structures, issue types, workflows, and permissions</li><li>Configuring cross-team collaboration models and reporting foundations</li><li>Establishing governance and best practices for long-term Jira usage</li><li>Planning and delivering integrations with Monday.com and ManageEngine ServiceDesk</li><li>Advising on tooling adoption, process alignment, and data consistency</li><li>Ensuring Jira is set up to support both day-to-day delivery and executive-level reporting</li></ul>This is a hands-on implementation and configuration role — not just user-level work. What We’re Looking For Essential Experience<ul><li>Proven track record in implementing and configuring Jira, not just using it</li><li>Strong understanding of Jira Cloud administration (projects, schemes, workflows, fields, permissions, automation)</li><li>Experience designing Jira structures for multi-team or cross-functional environments</li><li>Prior success migrating teams from legacy tools into Jira</li><li>Experience integrating Jira with third-party systems (ideally Monday.com, ManageEngine, or similar)</li><li>Comfortable working with API-based integrations, webhooks, and automation logic</li><li>Ability to run discovery workshops with delivery, operational, and leadership teams</li><li>Strong communication skills and the ability to translate business processes into tool design</li></ul>Nice to Have<ul><li>Exposure to Jira Service Management (JSM)</li><li>Experience within ITSM, Engineering Enablement, PMO, or Agile transformation environments</li><li>Familiarity with Monday.com workflows and reporting structures</li><li>Atlassian certifications (Jira Admin, Managing Jira Projects, etc.)</li></ul>Contract Details<ul><li>Initial 4-8 weeks contract</li><li>Inside IR35</li><li>Largely on-site in Liverpool</li><li>Opportunity to influence tooling strategy and future integration roadmap</li></ul>

Jira/Atlassian Consultant

Data Governance Analyst – SQL & Python I'm looking for a Data Governance Analyst to join a broader analytics team, helping shape the way data is used and governed across the business. What You’ll Do:<ul><li>Develop and maintain data governance processes across analytics and AI projects</li><li>Collaborate closely with data scientists, analytical engineers, and BI teams to ensure best practice in data quality, compliance, and usage</li><li>Work on AI governance initiatives, ensuring responsible and ethical use of AI models</li><li>Write and execute SQL queries and use Python for data analysis and validation</li><li>Provide insights and recommendations to improve data quality, accessibility, and compliance</li></ul>What We’re Looking For:<ul><li>Strong SQL skills and experience with Python</li><li>Understanding of data governance, compliance, or data quality frameworks</li><li>Interest in AI, machine learning, or analytics engineering</li><li>Excellent communication skills and the ability to work in a collaborative, cross-functional team</li></ul>This is a chance to make a real impact across a growing analytics function while working on cutting-edge AI and data initiatives. Please send me your CV to paul.culmer@xcede.com

Data Governance Analyst

Head of Business Data Location: London Salary: £120k  -£140k+ bonus + benefits An exciting opportunity has arisen for a Head of Business Data to lead the commercial data strategy for a high-profile organisation. This role will oversee a multidisciplinary data team, managing the full fan data lifecycle — from third-party acquisition to activation across digital and physical environments. Must have a consumer/customer data background with all round experience across engineering, BI and analytics. Preferably worked within B2C/customer-centric data.  You’ll lead the development of a centralised data platform (GCP) or experience with AWS, Azure enhance the Customer Data Platform (Twilio Segment), and drive insight-led decision-making across the business. You'll also play a key role in embedding predictive models like CLV and propensity scoring into core systems and processes. We’re seeking a hands-on data leader with strong experience in cloud architecture, Data engineering, data governance, BI tooling (Power BI, Omni), and stakeholder engagement at a senior level, must be hands on with the detail.  What’s on offer: <ul><li>25 days holiday</li><li>Private health insurance</li><li>Pension contribution</li><li>Life assurance</li><li>A collaborative, inclusive culture committed to data-driven innovation</li></ul>Please send me your cv to paul.culmer@xcede.com

Head of Business Data - 12 month ftc

Senior Web Analyst  Location: Remote within Germany Industry: Tech & Product We are looking for an experienced Freelance Senior Web Analyst to support advanced analytics implementation and insights across our digital platforms. In this role, you will help shape the future of B2B by ensuring accurate tracking, reliable data flow, and actionable insights that drive business decisions. Your Responsibilities<ul><li>Implement and optimise analytics tracking using Google Tag Manager (web & server-side) </li><li>Configure and manage tracking setups in Google Analytics or Adobe Analytics </li><li>Develop and maintain data collection frameworks for web and mobile apps (Android & iOS) </li><li>Collaborate with product and development teams to ensure precise data capture </li><li>Debug tracking and tag issues using browser dev tools, JS Console, Tag Assistant, etc. </li><li>Write and refine SQL queries for validation and reporting </li><li>Provide analytical support and deliver insights based on user behaviour </li></ul>What We Offer<ul><li>Flexible remote freelance collaboration </li><li>A dynamic, data-driven environment </li><li>Opportunity to work on high-impact analytics projects with an experienced digital team </li></ul>What Impresses Us<ul><li>Proven experience as a Senior Web Analyst or in a comparable freelance role </li><li>Deep expertise with Google Analytics and/or Adobe Analytics </li><li>Advanced experience with GTM (web + sGTM) </li><li>Strong skills in SQL, HTML, JavaScript, and CSS </li><li>Hands-on experience with mobile tracking (Android & iOS) </li><li>Excellent debugging and problem-solving skills </li><li>Ability to work independently and manage multiple projects </li></ul>If you're a freelance Senior Web Analyst passionate about data accuracy, advanced tracking, and meaningful insights, we’d love to hear from you.

Senior Web Analyst - sGTM - Hamburg / Remote - 6 Months+

With 2 years of experience in technology recruitment, Julian joins our London team as a Consultant.

Julian Miguel Dela Cruz

Consultant

ServiceNow Administrator Department: Group Professional Services – Device Lifecycle Management (DLM) Location: Remote Role Type: Contract (Inside IR35) / Full-Time (Initial 3 month contract) About the Role We’re looking for a ServiceNow Refresh Administrator to join a global technology services provider at an exciting time of growth. This is a hands-on role supporting large-scale Device Lifecycle Management (DLM) programmes — configuring, maintaining, and optimising ServiceNow to enable seamless refresh operations for enterprise customers. You’ll play a key part in ensuring data integrity, system performance, and process consistency across multiple customer environments, while helping shape improvements to how technology services are delivered. What You’ll Do<ul><li>Configure and maintain ServiceNow modules related to DLM Refresh, including: <ul><li>Locations, schedules, appointments, and stockrooms</li><li>Assets and work orders</li></ul></li><li>Support the coordination of bulk refresh activity by managing key ServiceNow data sets and workflows.</li><li>Perform routine triage and troubleshooting of ServiceNow issues, collaborating with internal IT and development teams.</li><li>Validate and monitor event schedules, ensuring timely locking and accurate configuration.</li><li>Produce operational documentation and run books, keeping all procedures up to date.</li><li>Provide ad hoc reporting and data insights to stakeholders.</li><li>Identify and recommend opportunities for process and system improvements.</li><li>Collaborate closely with ServiceNow developers to understand changes, releases, and integration impacts.</li></ul>What We’re Looking For<ul><li>6+ months’ experience in a ServiceNow-focused administration or coordination role.</li><li>Strong understanding of ServiceNow tables, fields, reports, flows, and business rules.</li><li>ServiceNow System Administrator certification (or equivalent experience).</li><li>Excellent communication skills, able to engage effectively with technical and business stakeholders.</li><li>Strong organisational and multitasking abilities with attention to detail.</li><li>Proactive, self-motivated, and eager to learn.</li></ul>Desirable Skills<ul><li>Additional ServiceNow certifications, particularly in ITSM, FSM, Asset Management, or Walk-Up Experience.</li><li>Ability to read and understand JavaScript.</li><li>Basic understanding of ServiceNow integrations between instances.</li><li>Experience in IT Asset Management or Device Lifecycle environments.</li></ul>

ServiceNow Administrator

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Julian Miguel Dela Cruz

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