Support Engineer

IT Support Engineer
📍 Munich | 🌍 Multinational Team | 💻 Hybrid Work Environment
Join a dynamic and inclusive Employee Technology team supporting over 1,200 employees across 19 European locations. We're seeking an experienced IT Support Engineer for our client in Munich. 
🔧 What You’ll Be Doing:

• Provide end-user IT support across various European locations
• Manage end-user devices, SaaS tools, collaboration platforms, and unified communications
• Own the lifecycle of IT assets (hardware/software), including preparation, deployment, and maintenance
• Set up laptops and accessories for new joiners and support onboarding processes
• Work with vendors on warranty and service-related matters
• Support internal events both online and in-person with technical expertise

🛠️ What You Should Bring: Technical Expertise:

• Experience with both Windows and macOS in enterprise environments
• Familiarity with device management tools like Jamf and Intune
• Knowledge of M365, Azure AD, and other collaboration tools
• Hands-on experience with Active Directory, Exchange, and Okta (SSO, MFA)
• Comfort using ticketing tools like Jira/Atlassian Suite

Soft Skills:

• Fluent in English
• Proactive and self-motivated approach
• Clear and confident communicator