GTM ./ Salesforce Application Manager

Job Title: Senior GTM Systems Manager

Location: Remote / Hybrid (East Coast)
Industry: SaaS / Enterprise Tech
Employment Type: Full-time, Permanent

Overview:
We’re looking for an innovative and experienced Senior GTM/ Salesforce Systems Manager to join our growing team. This role will oversee the strategy, development, and scaling of our business applications function across our go-to-market (GTM) ecosystem, supporting a modern technology stack with over 60 interconnected tools and platforms.

You’ll lead a team of skilled application engineers focused on architecting, supporting, and optimizing our internal systems—ensuring performance, reliability, and strategic alignment with revenue operations. You will report directly to the Head of Business Systems.

The Opportunity:
This role is ideal for someone who thrives in a fast-paced SaaS environment, enjoys problem-solving at scale, and has a strong grasp of Salesforce architecture and the wider GTM tech landscape. If you’re passionate about building high-performing teams and enabling business success through technology, we’d love to hear from you.

Key Responsibilities:

• Lead, mentor, and grow a team of Business Application Engineers, driving collaboration, learning, and accountability.
  
  
• Own the GTM systems roadmap and ensure alignment with cross-functional objectives and growth plans.
  
  
• Champion best practices across system design, implementation, and lifecycle management—leveraging methodologies like Agile/Scrum.
  
  
• Act as the go-to expert for GTM platforms including Salesforce, CPQ, Marketing Automation tools, CDPs, and RevOps solutions.
  
  
• Manage integration and health across a broad application stack (~60+ systems), ensuring performance, scalability, and compliance.
  
  
• Partner with stakeholders across Sales, Marketing, Customer Success, and Revenue Ops to gather requirements, prioritize initiatives, and deliver impactful solutions.
  
  
• Oversee system launches, enhancements, and integration efforts—ensuring minimal disruption and optimal user adoption.
  
  
• Build KPIs and health metrics to track system effectiveness, adoption, and return on investment.
  
  
• Own team planning, capacity forecasting, and issue resolution—ensuring productivity and stakeholder satisfaction.
  
  
• Develop enablement materials to support GTM teams in system usage and process adherence.
  
  

What You Bring:

• 5+ years experience in managing GTM or business systems within high-growth technology companies.
  
  
• Proven success in leading application teams and delivering enterprise-grade solutions across Salesforce and related tools.
  
  
• Salesforce Administrator certification (ADM 201 or higher) and strong platform architecture knowledge.
  
  
• Deep understanding of Lead-to-Cash and Customer Lifecycle processes.
  
  
• Proficiency with tools such as Hubspot, Gainsight, Clari, and modern RevOps platforms.
  
  
• Experience managing application ecosystems with 50+ integrated services.
  
  
• Strong communication and stakeholder management skills, especially in complex, cross-functional environments.
  
  
• Experience implementing structured project management and governance frameworks.
  
  
• Familiarity with ITGC, compliance, and change control processes.
  
  

Bonus Points For:

• Experience with integration platforms such as Make or Workato.
  
  
• Exposure to BI tools like Tableau or Databricks.
  
  
• Prior experience in cybersecurity, cloud, or infrastructure SaaS businesses.