Technical Web EditorSalary- Up to £45kLocation- Surrey (flexible working)Xcede have partnered with a cutting-edge InsurTech company in their search for a Technical Web Editor.They are looking for someone to drive optimisation of the user journeys and experience across their sites, using CMS' full capabilities and delivering website updates and improvements to a high standard.Key Responsibilities:<ul><li>Develop, edit, and maintain high-quality web content that is clear, concise, and engaging.</li><li>Translate technical information into user-friendly content for a diverse audience.</li><li>Collaborate with product managers, developers, and other stakeholders to ensure accurate and effective content representation.</li><li>Optimize web content for SEO to increase organic traffic and improve search engine rankings.</li><li>Manage and update the company's website using CMS tools.</li><li>Ensure all web content aligns with brand guidelines and maintains a consistent tone and style.</li><li>Analyze web traffic and user engagement metrics to refine and improve content strategy.</li></ul> Qualifications:<ul><li>Experience using Drupal 10 or similar website CMS system with a more complex site architecture</li><li>Ability to understand and simplify complex technical information.</li><li>Strong solid understanding of cookies and tag management systems with understanding of ICO, PECR and GDPR obligations</li><li>Good proficiency in HTML and CSS</li><li>Experience using Google Analytics to deliver in depth reports on user journeys</li></ul>If you are interested, please reach out for a private conversation- daniel.wexler@xcede.com

Technical Web Editor

Head of Vulnerability Management is required by a leading financial technology and data science firm. The Head of Vulnerability Management will be responsible for leading a "greenfield" global vulnerability management programme, identifying, assessing, and mitigating vulnerabilities in systems, networks, and applications. This role blends technical expertise with operational management, requiring close coordination with internal stakeholders to ensure the timely and efficient remediation of vulnerabilities. The role entails managing and overseeing both the technical aspects of vulnerability identification and prioritisation, as well as the non-technical side involving communication, and coordination with cross-functional teams to ensure timely patching and remediation, compliance and reporting. Your role will include evaluating vulnerabilities for exploitability, aligning patching schedules, and overseeing, and ensuring the integrity of pre- and post-patch checks. The position reports directly to the Head of Security. <ul><li>Lead the Vulnerability Management Programme: Oversee vulnerability scanning, analysis, prioritisation, and remediation efforts, ensuring alignment with corporate security goals and compliance.</li><li>Stakeholder Coordination: Collaborate with IT, Cloud, engineering, business and security teams to schedule patching and remediation activities. Ensure patching causes minimal disruption to business operations</li><li>Communication: Draft and send out clear communications on upcoming patching activities, vulnerability disclosures, and remediation plans. Report regularly to stakeholders on the status of vulnerability management efforts, including producing detailed management reports and metrics to track progress, highlight key issues, and ensure transparency in remediation actions.</li><li>Pre and Post-Patch Verification: Ensure all patches are properly tested before deployment and verify the success of patches post-deployment using relevant tools and methods.</li><li>Vulnerability Assessment and Exploitability Analysis: Assess which vulnerabilities are most critical to the business, prioritising them based on potential exploitability and risk.</li><li>Collaboration: Work with security teams globally, aligning efforts and sharing best practices to maintain a secure and resilient environment.</li><li>Continuous Improvement: Stay updated on the latest vulnerability trends, attack vectors, and cybersecurity threats by following industry news, participating in relevant forums, and maintaining vendor relationships. Recommend and implement tools, automation, and processes to improve the efficiency and accuracy of vulnerability detection, analysis, and remediation</li><li>External Penetration Testing Coordination: Collaborate with external vendors to schedule and coordinate penetration testing activities. Ensure that the scope of the tests aligns with organizational security goals and regulatory requirements. Communicate test results to relevant stakeholders, including producing reports that detail findings, metrics, and recommended remediation actions. Track the resolution of identified vulnerabilities to ensure timely mitigation</li><li>Incident Response Support: Collaborate with the incident response team to investigate and drive remediation of vulnerabilities with stakeholders that are being actively exploited or pose significant risks to the business. Provide vulnerability data, security research and context during security incidents to support containment, remediation, and recovery efforts</li><li>Collaboration with Product Security Team: Work closely with the product security team to ensure vulnerabilities in internally developed applications are effectively tracked and remediated. Regularly produce reports and metrics on the status of application vulnerabilities and remediation progress, ensuring visibility across teams and stakeholders</li></ul>Your present skillset<ul><li>Minimum 5 years of experience in vulnerability management or a similar security role, with at least 2 years in a leadership capacity</li><li>Strong technical knowledge with hands on experience using vulnerability scanning/assessment tools</li><li>Familiarity with both on-premise and cloud environments (AWS, Azure) and hybrid setups.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Experience in coordinating patch management processes across a large organisation and time zones, ensuring minimal business disruption</li><li>Ability to evaluate vulnerabilities based on risk and exploitability, guiding patching priorities.</li><li>Strong organisational skills to manage patch schedules, stakeholder coordination, and compliance requirements</li></ul>Desirable:<ul><li>Certifications such as CISSP, CISM, or relevant security qualifications</li><li>Experience working in a fast-paced, globally distributed organisation</li><li>Familiarity with regulatory requirements and security standards (e.g., ISO 27001, NIST)</li></ul>

Head of Vulnerability Management

Position: Business AnalystOverall Job Purpose:The IT Business Analyst will be responsible for:<ul><li>Acting as a functional expert with strong knowledge of one or more packages of our Infor ERP LN Application, including modules and add-ons.</li><li>Managing both run and change operations on the ERP System.</li><li>Providing 2nd Level support by troubleshooting and resolving incidents and service requests.</li><li>Supporting and transferring knowledge to 2nd line support.</li><li>Handling 3rd Level support where domain knowledge is available to resolve run and change requests and issues.</li><li>Managing third-party vendor relationships and escalating issues to our Service Partners when necessary.</li><li>Creating, updating, and closing tickets related to ERP and associated applications integrating with ERP.</li><li>Managing 'small changes' that are not large enough to be deemed a project.</li></ul>Requirements:<ul><li>Good functional knowledge of the Infor LN, with preferable technical knowledge of the same.</li><li>Technical acumen and high-level business analysis skills.</li><li>Deep understanding of the business and customer-facing skills.</li><li>Significant input into future strategic decisions advising IT management.</li><li>IT Manual, ensuring enforcement and compliance, particularly in Project Management, Change Control, and User Access Management.</li><li>A proven track record delivering supporting ERO Applications.</li><li>Qualifications:<ul><li>An appropriate IT qualification, e.g., BSc in an IT-related field.</li><li>Knowledge of Infor ERP LN.</li></ul>Compensation:<ul><li>£45k-70k + bonus</li><li>No sponsorship available</li><li>Remote position</li></ul></li></ul>

Business Analyst

Customer Marketing AnalystAre you a customer analyst with a knack for transforming numbers into narratives with strong marketing analytics experience? Do you possess a STEM background paired with exceptional SQL and visualisation skills? If so, I have the perfect opportunity for you!About the Role: We are seeking a Customer Analyst to join our dynamic team. This role is ideal for someone who thrives in a fast-paced environment and is committed to turning data into actionable insights. (Must have Marketing Analytics experience)Key Responsibilities:<ul><li>Analyze customer data to drive business decisions using SQL and Tableau or Power BI</li><li>Develop and maintain advanced dashboards and reports.</li><li>Must have marketing analytics experience.</li><li>Collaborate with cross-functional marketing teams to understand data needs and deliver solutions.</li><li>Communicate complex data concepts in a clear and effective manner to stakeholders.</li></ul>Qualifications:<ul><li>Strong foundation in a STEM field.</li><li>Proficient in SQL for data analysis and Tableau or Power BI visualization.</li><li>Excellent communication skills, with the ability to present data-driven insights to non-technical audiences.</li><li>Experience in data modeling and business intelligence is a plus.</li></ul>We Offer:<ul><li>A competitive salary range of £50,000 - £62,500.</li><li>Performance-based bonus.</li><li>Comprehensive benefits package.</li><li>Remote</li><li>A collaborative and inclusive work environment.</li></ul>Please note that we are unable to provide sponsorship for this position. Please send me your updated CV to paul.culmer@xcede.com

Customer Analyst

​With over 15 years of experience working for Xcede, Paul is currently our Senior Principal Consultant in Analytics across the UK and Europe. Leveraging his diverse range of talent acquisition experience, Paul has helped a range of organisations to expand their technology teams. Paul consults on a wide range of analytics-focused roles across all levels, from Customer Insights, Marketing Analysis, Database Marketing and Campaign Management, to Direct Marketing, Email Marketing, Forecasting and beyond. Specialists with proven experience in SQL, Python, and R can contact Paul to discuss the latest Analytics roles. 

Paul Culmer

Lead Consultant

My client a who is a fast growing SAAS business is looking for someone with a strong background in law and client-facing roles, particularly within the legal-tech space. The ability to adapt to changing requirements and deliver value in a fast-paced environment is crucial. You'll need to have the following experience: <ol><li>Client-Facing Experience: Experience working with law firms or in-house legal teams.</li><li>Educational Background: A degree in Law or a related field.</li><li>Data Utilization: Ability to use data for customer outcomes and self-performance tracking.</li><li>Tech Savvy: Proven ability to learn and apply new technologies, especially in legal-tech.</li><li>Stakeholder Management: Skills in managing and influencing senior stakeholders.</li><li>Communication Skills: Excellent written, presentation, and project management abilities.</li></ol>The role is based in London a couple of days a week, salary £50k-£60k + bonus + benefits - No sponsorship.

Customer Success Manager

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Paul Culmer

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