Up to £425 per day
Duration: 6 Months
The UX designer will be responsible for creating customer journeys to optimise and improve conversion rates and ultimately drive business performance.
You will determine and decide the user experience process completing usability reviews, data driven analysis, mapping user journeys, designing scenarios and developing high fidelity wireframes and interactive prototypes, following the latest best practices.
The role requires someone who is capable to coming up with concepts and ideas as well as working with the team to implement them. The focus will be on bringing campaign ideas to life across a variety of brand touch points.
Main Accountabilities and Responsibilities
*Responsible for delivering new and optimised User Experience across all digital properties leading with best practice and brand guidelines.
*You will need to proactively work on UX projects while working with stakeholders and the wider team to create the best solution for our customers.
*Ability to work across a multi device environment with a number of multi-channel customer journeys
*Being data driven will the core of your approach, using behavioural and customer data to influence and enhance customer journeys.
*Creating sitemaps, wire-frames, and prototypes; ranging from entire sites to individual components and including documentation and annotations to inform designers and developers.
*Working with UI designers, front-end developers, other members of the Conversion & Optimisation team and the wider business to formulate design concepts to ensure the company's portfolio of websites and native apps are optimised for user requirements while fulfilling our business requirements.
*Clarifying and documenting business and user requirements.
*Detailed understanding of usability best practice and communicating this to business and development teams.
Knowledge, Expertise and Qualifications
*Photoshop / Illustrator
*Understanding of Basic HTML / CSS and JS
*An ability to conceptualise as well as produce clear UX design work that can be used across many platforms.
*Ability to use multiple data sources to drive insights, using Adobe Analytics, Decibel insights, amongst others data sources
*Fundamental understanding of UX principles, with an interest in optimisation & personalisation
*Experience with a wide variety of operational and process related functionality including but not limited to design, front-end development and compliance standards.
*The ability to supervise junior UX designers and to present work to senior teams