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Systems Engineer Specialist | Johannesburg

Job Description

Systems Engineer Specialist | Johannesburg

We are currently recruiting for a Systems Engineer Specialist to work on a 12-month (renewable) contract for a financial institution, based in Johannesburg, to provide specialist technical expertise and support in installing; testing; tuning; optimizing; and diagnosis problems, repairing; upgrading and maintaining both externally and internally supplied hardware and systems software.

Job Responsibilities:

  • Ensure adherence to documented procedures by auditing service delivery functions.
  • Resolve issues by inspecting malfunctioning computer hardware, software, and/or components - analysing causes, and planning repair procedures.
  • Recommend solutions through the investigation of service problems.
  • Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance, and installation of computers and/or related equipment.
  • Ensure documentation for relevant systems software products and operational documents are prepared and maintained.
  • Ensure contingency during disaster recovery (DR).
  • Provide sustainable solutions per incident by conducting root cause and trend analysis.
  • Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and by sharing knowledge with the team.
  • Meet the organization's problem management needs through liaising with suitable vendors.
  • Ensure accurate reporting to stakeholders.
  • Enable recommendations and planning for the tuning of system hardware and software.
  • Monitor system efficiency against published SLAs.
  • Recover cost by ensuring time are captured correctly and against the correct project.
  • Ensure end-to-end project delivery.

Required Experience:

  • 10 years plus exposure to an IT environment with a minimum of 5 years of Systems Engineering.
    • Additional Experience: 2-3 x Years Experience in Cloud
  • Windows Server Environment
  • Azure
  • AWS (Nice to have)
  • Active Directory
  • DNS
  • SCCM
  • Troubleshooting
  • Microsoft Defender

Required Skillset:

  • Fault Finding and Problem Resolution
  • Business Writing
  • Conducting root cause analysis
  • Managing conflict situations
  • Managing multiple projects
  • Drafting reports
  • Analysing and interpreting quantitative and qualitative data
  • Communicating complex written and oral information
  • Identify trends
  • Providing professional advice/opinion
  • Identifying trends
  • Checking the accuracy of reports and records\
  • Server Hardware
  • Microsoft Server OS Support (2008, 2012, 2016, 2019, 2022)
  • ServiceNow
  • SCCM Patch Management
  • Microsoft Defender

Required Qualification:

  • Advanced Diplomas/National Degrees
  • MCSE
  • Azure Certification
  • SCCM

Please apply as soon as possible if you feel you meet all the necessary requirements.