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Solutions Architect (Customer Marketing)

Job Description

A JSE listed leading retailer is looking for a Senior Solutions Architect (Customer Marketing) to join their team. This role is an exciting opportunity to join a forward-thinking and innovative team where you can leverage your skills in design/customer experience (CX), software engineering and solution architecture.

Requirements:
*Working experience within the IT industry.
*Experience with customer marketing, customer interactions,
customer analytics and digital omnichannel solutions
*Retail industry experience with an understanding of retail business
processes.
*Experience in architecting IT Technology programs with detailed
understanding of Customer Marketing Frameworks.
*Experience with Customer Experience (CX) relating to Digital
Channels (web, mobile, whatsapp, USSD), CRM's, Customer
Identity, Customer analytics systems
*Experience with all aspects of IT projects from business analysis,
architectures, system analysis and design through development,
testing, implementation, and production support (SDLC).
*Excellent design and architecture skills and proven track record
delivering well designed complex enterprise class systems.
*Experience with current research and standards in Solution
Architecture.
*Architecture and design of Customer Marketing Solutions and
integration to other solutions.
*Experience with cloud, including AWS and Azure
*Proven experience creating customer marketing solutions,
building and maintaining reliable and scalable solutions as well as
experience working with varied forms of data infrastructures
*Software development frameworks and methodologies (Agile,
Scrum, TOGAF, etc.)
*Strong analytical, problem-solving and logical skills


For more info, please feel free to apply or reach out to me on sbu.tshukuse@xcede.com