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ServiceNow Business Consultant

Job Description

ServiceNow Business Consultant required working with a leader in Service Management implementation on a permanent basis working predominantly remotely.

The successful candidate will have previously been involved in ServiceNow projects, and have a strong background in business consultancy, preferably as a Business Analyst or Process Consultant.

As part of their ongoing expansion, our client's professional services team is looking for a Business Consultant to join them to work across a range of ServiceNow implementations across the UK. In this role, you would be responsible for delivering ITSM best practices, running user workshops, and engaging with stakeholders. Previous experience process definition, documentation creation, and requirements gathering is a must, as is proven experience of being able to challenge, guide, and influence customers when necessary. Ideally, you will hold industry certifications including ServiceNow Certified Systems Administrator, and / or Certified Implementation Specialist (any product line).

The successful applicant will be engaging, hardworking, and versatile; with a willingness to push themselves in a challenging and rewarding environment. The working culture is excellent, with a big focus placed on collaboration and knowledge-sharing, so this is an excellent opportunity to join one of the fastest-growing and most highly-regarded ServiceNow Implementation Partners in the UK.