Back to Job Search

Service Transition Manager

Job Description

Service Transition Manager/Readiness Manager

6-month contract

£480 per day Inside Ir35

Hybird working (2 days a week in the office)

Multiple locatioins across the UK

We are currently supporting a telecommunications client who are looking for a Service Transition Manager to join the team.

The ideal Service Transition Manager will have extensive experience in the seamless transition of project and programme deliveries.

Key Accountables:

  • Interface with teams responsible for the readiness activities and ensure the seamless delivery of requirements and management of risks during the project lifecycle.
  • Identify key current and future issues whilst also ensuring compliance.
  • Work with the Senior Service Transition Managers to ensure relevant governance is in place, with appropriate gated review stages and reporting on the readiness status and plans.
  • Manage the delivery of an impact assessment for all teams and stakeholders.
  • Build and maintain robust relationships with stakeholders both UK and where appropriate globally.
  • Provide reporting on a regular basis to the Delivery Teams (project and programme boards) and to the Senior Service Transition Managers / Director of Service
  • Transition as required.
  • Engage with SME's and delivery teams to understand demand and provide early
  • insight into business impact, to ensure the necessary engagement and investment are being made to support delivery and in life service and operations.


  • Experience working in a Service Management environment or similar, with knowledge of ITIL processes and qualified to a minimum of ITIL Foundation
  • Knowledge and experience of project methodologies i.e. Agile, Prince 2 are desirable.

For further information about this position please apply.