Service Analyst * 3

  • Location

    Cambridge, Cambridgeshire

  • Sector:

    Data

  • Job type:

    Contract

  • Salary:

    £250 - £350 per day

  • Contact:

    James Jarvis

  • Contact email:

    james.jarvis@xcede.co.uk

  • Job ref:

    HQ00028139_1558694038

  • Duration:

    6-12 Months

  • Startdate:

    ASAP

SERVICE ANALYST / WORKFLOWS

Service Analyst
Rate: £250-350PD
Location: Cambridge
Start: ASAP
Duration: 6 months

My client based in Cambridge require 3 Service Analysts to work with the service delivery and communities in their global locations.

Example activities include (but are not limited to):

- Defining workflows that describe transformational 'to-be' service end state
- Analysis of existing workflows
- Gathering/Creating User stories for implementing the service end state
- Production of materials to support this service chance, including marketing, engagement and training materials, trackers for training completions, etc
- The principal Service Delivery locations are IN, UK with local support teams in the three principal user communities in Sweden; UK; and USA