Senior Customer Analyst

  • Location

    West End, London

  • Sector:

    Data

  • Job type:

    Permanent

  • Salary:

    £45000 - £55000 per annum

  • Contact:

    Paul Culmer

  • Contact email:

    paul.culmer@xcede.co.uk

  • Job ref:

    HQ00026903_1554973012

  • Duration:

    Permanent

  • Startdate:

    ASAP

A leading retail loyalty analytics company based in London is looking for an experienced customer insights analyst to take on the role of Senior Customer Analyst.

This is an excellent opportunity for you to work with a key client to grow their commercial and marketing understanding through providing them with high quality, data driven insights using tools SAS, SQL and R/Python.

The role will be to:

Design, plan and execute the targeting of customers through the company's targeted marketing programme
Create and establish advanced customer analytics - e.g. segmentation, cohort analysis and customer retention
Manage and conduct regular reporting and post campaign analysis, delivering actionable insights and recommendations using tools such as SAS, SQL, R or Python
Recruiting, developing, motivating, managing and optimising team success

Skills and Qualifications
University degree in a numerate discipline - mathematics, statistics, engineering etc
Experienced user of SAS or SQL, R or Python desirable
Prior experience in development of targeting and customer selections
Strong commercial awareness and ability to interact with various internal and external stakeholders
Ability to carry out a senior role within the team, as well as working independently to meet tight deadlines. This role offers excellent training potential and flexibly working from home and the office.
Please send me your updated CV to paul.culmer@xcede.co.uk