Senior Customer Analyst

  • Location

    London, England

  • Sector:

    Data

  • Job type:

    Permanent

  • Salary:

    £55000 - £60000 per annum

  • Contact:

    Paul Culmer

  • Contact email:

    paul.culmer@xcede.co.uk

  • Job ref:

    HQ0004455811_1603823967

  • Startdate:

    ASAP

SQL,Python, Data Insights, Customer Insights, stakeholder management, Segmentation,Looker, Tableau

Are you a Customer insight analyst who has a passion for the Customer Loyalty and retail industry? This is a fantastic opportunity to join a leading tech retailer where you will be hands-on with data using SQL, Python, as well as presenting your ideas and findings to senior stakeholders.

THE COMPANY

They are a leading ecommerce company who are leaders in terms of innovation, technology and entertainment. They have an established analytics teams across the whole businesses that all work collaboratively to optimise customer experience, enhance product/development and help create a deeper understanding of their customer base.

THE ROLE

Being hands-on with data using SQL and presenting key insights back to stakeholders from a non-technical background.
You will get exposure to advanced analytics and will work closely with data science using some regression analysis, clustering, and propensity modelling
Deep dive customer analytics including customer segmentation and lifetime value analysis
Identifying areas for growth and development
Communicating key insights to stakeholders from a non-technical background including marketing.

2:1 Degree in statistics, mathematics, computer science or related field from a leading university
Experience working within a fast-paced online business
Proficient in SQL having utilised it in a commercial role previously
Experience in a commercial role with a focus on customer insight
Expert communication skills with the experience of working with non-technical teams and stakeholders

Please send me your CV to paul.culmer@xcede.co.uk