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Senior Business Analyst

Job Description

Role Purpose:
Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives and will delegates assignments.

* Provide high level consultancy role within specialist area to peer group, customers and if applicable direct reports.
* Manage and implement projects relevant to specialist area
* Manages, develops and coaches team of staff and implement s performance management solutions where required
* Develop and motivate team to help ensure the delivery of function and business targets.
* Assess situations, issues and opportunities and escalate when appropriate.
* Acting as a point of escalation on complex issues and providing appropriate support to other team members
* Maintain confidentiality in all business related matters.
* Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business.
* Establishes productive relationships and networks at Senior Management level to build and maintain customer relationships
* Responsible for managing budget/ P&L to maintain spend in line with budgetary limitations
* Responsible for the adoption of the company's best practice and service offerings to ensure consistency of service.
* Makes decisions which impact on the success of assigned projects i.e. results, deadlines and budget.
* Act in accordance with the company's Information Security Policies and report any potential or actual Security events or other Security risks to the organisation

Performance Indicators
* Team and individual objectives fulfilled and delivered to recognised standard.
* Contribute to business strategy in order to help grow and develop the business
* Feedback from managers, peers and customers demonstrates ongoing credibility
* Demonstrating a creative and analytical approach to problem solving
* Taking ownership of queries and managing through to a prompt resolution
* Develop effective working relationships through influencing and advising
* Performing as a credible capable professional and an expert in the relevant field.

Knowledge, Skills & Experience:
* Fully qualified in relevant professional qualification
* Advanced academic background, preferably to good degree level or equivalent
* Proven track record of work experience in a challenging commercial environment
* Proven commercial acumen
* Good working knowledge of relevant functional systems
* Experience in dealing with and influencing multi-tier management
* Experience of developing best practice policies and procedures for functional area