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Root Cause Manager

Job Description

Root Cause Manager

Our Client is looking for a Root Cause Manager to do problem resolution and Root Cause Investigation services to resolve major production incidents.

You will be part of a team that is responsible for the provision of a digitally enabled technology service as a Group COE, that also drives business and transformation and provide group-wide digital and data architecture.

Requirements:

Extensive (10+ years) technical, operations, risk and business management experience in complex large technology environments

Application Performance Management capabilities

Emergent IT and Infrastructure trends, notably software development, network, Infrastructure & DevOps

Extensive experience in investigating root causes, providing workarounds and or temporary fixes, and recommending permanent solutions.

The position will be based in Cape Town. For further information about this position please apply