City of London, London
Financial services - Permanent
£40,000 - £50,000 + Benefits + Bonus + London
They are one of the biggest banking institutions internationally. Their goal is to become the bank of choice, and to drive the client and customer experience forward, using technology to revolutionise the way our colleagues can interact with customers in a truly human way.
Coming in as a Conversation Designer you will be working on the AI initiative working closely with the Conversational UI leads, Product Managers, and Platform Manages to deliver conversational online banking.
Shaping and creating conversation on their chatbot platform (design, writing and reviewing code)
Creating and authorising new competencies on the Bot Platform
Analysing the current performance of the bot to identify continuous improvement
Bot performance writing
Degree in Computer science or related technical discipline
Experience with one or more of the following; Natural Language Processing, text understanding, classification, pattern recognition, recommendation systems, targeting systems, ranking systems or similar
API's, Microservices architecture, JS, Node.JS, JSON or visualisation tools
Machine learning frameworks: TensorFlow, caffe2
Crowd sourcing platforms e.g. MTurk
Data Analytics or Semantic Data
Running Test & Target and/or A/B testing programmers
If you are interested in the role, please apply now.