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IT Support

Job Description

We have a current opportunity for a IT Support on a permanent basis. This is an excellent opportunity for someone wanting to take a step into a career in IT

Location: Heathrow

Your daily duties will be as follows:

  • Management and support of IT equipment and phones for all staff
  • Being the first point of contact and support for all IT issues that arise
  • IT infrastructure and security across UK & Ireland's offices
  • The ordering and inventory control including, but not limited to IT and phone equipment
  • Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
  • Support of problems with various Microsoft components
  • Various IT projects including company intranet and new system implementation
  • Basic level network infrastructure support and management
  • Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required
  • IT supplier related activities e.g., Procurement

Benefits Package:

  • Starting Salary from £28K + Area Allowance (£2,700 per annum for Heathrow office employees)
  • Quarterly Bonus
  • Advanced Company Pension with Aviva
  • Life Cover
  • Private Healthcare (including subsidised Gym Membership)
  • Full Expensed Business Travel and Accommodation
  • Laptop and Mobile Phone

Personal Attributes:

  • Attention to detail and logical
  • Excellent written and spoken English
  • Interest in project work
  • Flexible and resilient
  • Optimum time management and able to effectively prioritise tasks
  • Proactive
  • Strong analytical skills
  • Problem-solving skills, creativity
  • Team and service-oriented
  • Willingness to learn
  • Integrity: The role requires appropriate handling of confidential, sensitive information

Qualifications:

  • Degree educated (IT or Business with IT modules preferable but not essential)
  • Able to effectively analyse and communicate data and software
  • Successful management of projects within previous role
  • Experience in a similar role is desirable
  • Must hold a full driving licence to apply