We have a current opportunity for a IT Support on a permanent basis. This is an excellent opportunity for someone wanting to take a step into a career in IT
Location: Heathrow
Your daily duties will be as follows:
- Management and support of IT equipment and phones for all staff
- Being the first point of contact and support for all IT issues that arise
- IT infrastructure and security across UK & Ireland's offices
- The ordering and inventory control including, but not limited to IT and phone equipment
- Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
- Support of problems with various Microsoft components
- Various IT projects including company intranet and new system implementation
- Basic level network infrastructure support and management
- Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required
- IT supplier related activities e.g., Procurement
Benefits Package:
- Starting Salary from £28K + Area Allowance (£2,700 per annum for Heathrow office employees)
- Quarterly Bonus
- Advanced Company Pension with Aviva
- Life Cover
- Private Healthcare (including subsidised Gym Membership)
- Full Expensed Business Travel and Accommodation
- Laptop and Mobile Phone
Personal Attributes:
- Attention to detail and logical
- Excellent written and spoken English
- Interest in project work
- Flexible and resilient
- Optimum time management and able to effectively prioritise tasks
- Proactive
- Strong analytical skills
- Problem-solving skills, creativity
- Team and service-oriented
- Willingness to learn
- Integrity: The role requires appropriate handling of confidential, sensitive information
Qualifications:
- Degree educated (IT or Business with IT modules preferable but not essential)
- Able to effectively analyse and communicate data and software
- Successful management of projects within previous role
- Experience in a similar role is desirable
- Must hold a full driving licence to apply
