IT Process Analyst (ServiceNow)

  • Location

    London, England

  • Sector:

    Technology

  • Job type:

    Contract

  • Salary:

    Up to £400.00 per day

  • Contact:

    James Jarvis

  • Contact email:

    james.jarvis@xcede.co.uk

  • Job ref:

    HQ00028404_1561629478

  • Published:

    3 months ago

  • Duration:

    3-6 Months

  • Expiry date:

    2019-08-26

  • Startdate:

    ASAP

  • Consultant:

    #

IT PROCESS ANALYST / SERVICENOW / JIRA / SERVICE DESK / ITIL / SERVICE MANAGEMENT

IT Process analyst
Rate: £400PD
Start: ASAP
Location: Central London
Duration: 3 Months

My client based in Central London requires an IT Process Analyst on a contract basis.

You will be:

*Performing high-level analysis of new processes or improvements to existing processes to enable costs, resources and timescales to be estimated.
*Conducting detailed analysis of new processes or improvements to existing processes to enable costs once the estimates have been approved
*All processes will relate to end user compute and IT Service Management (eg new starter and leaver processes where they relate to IT, self-service, automation & Artificial intelligence)

Required Experience:

*Experience of working in a Service Desk and end user compute environment is essential
*Experience of working with ServiceNow and Jira are highly desirable