IT Process Analyst - 3 Month Contract - Central London - £400PD

  • Location

    London, England

  • Sector:

    Technology

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Ben Weston

  • Contact email:

    ben.weston@xcede.co.uk

  • Job ref:

    HQ00028404_1562849593

  • Published:

    2 months ago

  • Duration:

    3 Months

  • Expiry date:

    2019-07-24

  • Startdate:

    ASAP

  • Consultant:

    #

Process Analyst
Rate: £400PD + Agency Fee
Start: ASAP
Location: Central London
Duration: 3 Months

My client based in Central London requires an IT Process Analyst on a contract basis to perform high-level analysis of new processes, as well as improvements on existing processes.

I am looking for candidates with experience of working in a service desk and end user computer environment, ServiceNow / Jira are highly desirable for this position.

Responsibilities:

*Performing high-level analysis of new processes or improvements to existing processes to enable costs, resources and timescales to be estimated.
*Conducting detailed analysis of new processes or improvements to existing processes to enable costs once the estimates have been approved
*All processes will relate to end user compute and IT Service Management (eg new starter and leaver processes where they relate to IT, self-service, automation & Artificial intelligence)

Required Experience:
*Experience of working in a Service Desk and end user compute environment is essential
*Experience of working with ServiceNow and Jira are highly desirable