£27000 - £32000 per annum
1st Line Support
£27k-32k per annum
We are looking for a 1st Line IT Desktop Support Analyst/Technician to assist with our growing business needs.
Xcede is one of Europe's leading digital recruiters. Amongst the first to recognise the potential scale of the digital and analytics industries we are recognised as one of the most capable recruiters in this space. Our consultants offer genuine market expertise fused with a collaborative approach to deliver key talent to our client base.
* Install, maintain and support new applications
* Ensure that laptops, PC's and other access devices are deployed and maintained to meet business requirements
* Basic network troubleshooting/management
* Desktop configuration/management
* Liaising with external suppliers
* Internal stakeholder management
Desired skills and experience:
* Ideally 1-2 years' experience within desktop support. SQL/SQL Server - Microsoft
* 1st line support
* Excellent analytical skills, to identify issues, understand key factors and propose solutions
* Ability to manage self and prioritise workload
* Should be a strong communicator, both in written and oral form. Communication should encompass good listening skills and presentation skills
Xcede are headquartered in London with offices in Berlin and Stockholm, we remain the recruitment partner of choice for a host of clients throughout Europe. We focus on best practice, expertise and delivery, and this approach reflects in our continued growth and in the exceptional results delivered to our clients.