Digital Content Manager

  • Location

    East London, London

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Callum Edwards

  • Contact email:

  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


My client, one of the UK's leading creative consultancies is looking for a digital content manager to join their digital support team.

Working in a team of 6, you will be the first point of contact for their website clients, providing real-time responses to all incoming requests via phone or email. You will have a solid CMS understanding, providing expertise and recommendations to the agencies website clients.

Your responsibilities:
- Providing unparalleled customer service to client communications
- Prioritise requests and meet SLA response times
- Provide resolution to both technical and CMS client issue
- Be an effective liaison between internal and external partners.

Your experience:
- Previous experience managing website and communications tools
- A strong CMS understanding (Umbraco & Wordpress in particular)
- Basic HTML understanding
- Knowledge of SEO and analytics tools are beneficial

Keywords - Content Manager, Digital Content Manager, Digital Consultancy, Digital Agency, CMS, Umbraco, Wordpress, Digital Support, Creative Consultancy, Content, Website